Privacy Policy

Denge · Last updated 29 July 2026

This policy explains what Denge collects, why, and what control you have over it. It describes what the app actually does — not a generic template.

Who we are

Denge is operated by Destek Bilişim ("we", "us"). For any privacy question or request, contact info@destekbilisim.net.

The short version

What is stored on your device only

The following never leaves your phone unless you explicitly share it. We cannot see it, and we cannot recover it for you if you delete the app:

What is sent to our servers

DataWhyHow long we keep it
Meal photo (when you scan one) To generate a calorie and nutrient estimate Not stored. Held in memory for the duration of the request, then discarded.
Voice recording (when you use voice logging) To transcribe what you said into text Not stored. The temporary upload file is deleted as soon as transcription finishes.
Text you type when correcting a result To let the AI adjust its estimate Not stored. Sent with the request, then discarded.
A random device identifier To count your free scans and to know whether you have an active subscription Until you delete the app or ask us to remove it
Your scan count and subscription status To enforce the free tier and unlock paid features A running total of scans used, kept while the record exists, plus a per-day breakdown for the last 14 days. Subscription status: while the subscription is active
Your device's UTC offset So any date shown to you matches your own calendar day rather than our server's Not stored; used only to pick the right day for the request
Anonymous usage events (e.g. "paywall shown", "scan started") and crash reports To find broken flows and understand which features are used Recent events only, in a rolling buffer

The device identifier is generated randomly by the app on first launch. It is not your advertising ID, not your IMEI, and is not linked to your Apple ID or to any identity. Deleting and reinstalling the app creates a new one.

Who else processes your data

ServiceWhat they receivePurpose
OpenAI, L.L.C. (USA) The meal photo or voice recording you submit, and any correction note you write Image analysis and speech transcription. Under the OpenAI API terms, data submitted via the API is not used to train their models.
RevenueCat, Inc. (USA) Your device identifier and purchase receipts To validate subscriptions and tell our server whether you are entitled to Pro
Apple Your payment details All payments are handled by Apple. We never see your card details.

These providers are located outside Türkiye and the EEA. Transfers rely on the providers' Standard Contractual Clauses and their own published safeguards.

Legal basis (GDPR / KVKK)

Your rights

Under GDPR (EU/UK) and KVKK (Türkiye) you may request access to, correction of, or deletion of the data we hold, object to processing, or request a copy in a portable format.

Because the food diary lives only on your device, the practical routes are:

We respond to requests within 30 days.

Children

Denge is not directed at children and is not intended for anyone under 18. We do not knowingly collect data from children. If you believe a child has used the app, contact us and we will delete the associated device record.

Security

All traffic between the app and our servers uses HTTPS. API keys are held only on our server and are never shipped inside the app. We keep the amount of data we hold deliberately small: the most effective protection for your food diary is that we never receive it.

Changes

If this policy changes materially we will update the date above and note the change in the app's release notes.

Contact

Destek Bilişim — info@destekbilisim.net